Greetings from Audio Element,
In an ongoing effort to help curb the spread of the novel coronavirus, we have been asked by the City of Pasadena to temporarily close our doors to the public. In doing our part to help “flatten the curve” and practice social distancing, our store hours will be suspended through the end of March, at which point we will reassess the best way to move forward regarding the reopening of the store. We apologize for any inconvenience this brings to our customers.
While our storefront will be closed, Audio Element will continue operations on a limited basis making efforts to support our clientele to the best of our abilities. For the remainder of our closure, email will be our primary form of communication, and we encourage anyone with inquiries to contact us without hesitation. Our team is standing by ready to answer questions and assist with purchases to ensure your needs are met. Additionally, we would like to offer free in-home auditions during this time and all purchases or auditions will be shipped at no additional cost, details to be discussed with our staff.
We cannot predict how long the City of Pasadena will be implementing these requests, but rest assured we will be doing our part to help prevent further spreading of this virus. We will keep you all updated as to when we are able to safely re-open, and continue business as usual. Until then, we encourage anyone to reach out with questions about products, systems, and sound. Everyone be well, and stay safe!
The Audio Element Team